Tamed Technology offers consulting services ranging through workflow evaluation, specification and design, document production, integration and commissioning, acceptance testing, training, and piloting and support.
The process of defining and specifying a system should be consultative and iterative. A broadcaster should look closely at their existing infrastructure, resource model and workflows, and think carefully about their ambitions for moving forward. Vendors and system integrators need to work closely with broadcasters, particularly in the pre-sales phase, to ensure that products and solutions are suitable and achievable.
Documentation is a key component of any project – acting as a reference point and knowledge base. Tamed Technology authors original documentation as required. In the context of a training project that can range from user oriented quick guides and reference guides through to documented evaluations and recommendations. In a pre-project context, documentation can range from outline design and specification, through to tender responses and presentations.
Technical acceptance and user acceptance are key stages in the project lifecycle. Tamed Technology works with broadcasters, vendors and integrators to help ensure smooth testing and acceptance of systems – from the authoring of test scripts and leading the checking through of functionality, to the production and maintenance of issues and requirements lists.
The acceptance phase of a project is often a stress point in the relationship between vendor and broadcaster, and it can often be valuable for both parties to engage a external body to lead the process.